During July 1-10, 2022, Destashify will provide a full refund guarantee for all purchases. If the buyer doesn't like their purchase, they can get a pre-paid shipping label to return the item, then get a full refund after it's been received. Sellers will keep their full payout amount. Destashify will re-list the items for sale and keep the proceeds. Essentially Destashify is purchasing the item from the buyer. The buyer must request the return within 30 days of receiving the item.
Our goal is simple: reduce the friction that slows down online sales. With this policy, we hope that more sellers will be excited to post more items, and more buyers will take a risk buying more items. We also hope it encourages word-of-mouth referrals so that more people know about the website. Will it work? We'll find out!
This is risky for Destashify, because it could result in more costs but not more revenue, which we can't afford. Hence the 10 day time limit. We'll collect data on this experiment and figure out where to go from here. We'll keep you updated.
Our standard refund policy can be found here, which states that all sales are final except in a few cases.