We are extending our experiment with guaranteed refunds through the end of July! During this month, we are giving full refunds to buyers for any reason. The buyer will get a prepaid shipping label and when we receive the item, we will provide a full refund. Sellers keep their entire payout. Essentially we are purchasing the item from the buyer to resell it ourselves. This is a novel type of refund policy that we're excited to offer on a short-term basis. Should we keep it? Let us know what you think about it at firstname.lastname@example.org.